Help Center

Reason Gaming

Self-discipline in the betting for our customers to provide a wide range of help include:
Online deposit limit


Temporary closure of accounts
You bet on the control information
Survey of gambling problems
Parental Control
Gaming Age Man
Persons under 18 years of age is illegal gambling, Fortune absolute in this regard will be strictly enforced. For the selection of a payment (such as those under 18 can also be used) to customers, we will conduct age verification. In addition, we will verify the age of randomly selected customers, regardless of their payment.
Once customers use the site under the age of 18 years, all to win the prize money will be confiscated and handed over to the relevant department.


Employee training


All of our customer service personnel problem of betting in this regard through rigorous training.
Online deposit limit


This feature helps cust
omers control their every 24 hours or every 168 hours (7 days) of the online deposit limit. You can always reduce this limit to increase the limit needs to apply for 24 hours in advance. Our customer service team is happy to assist you, but we will not change the client to set limits.
View account history


Customers can view at any time deposit account transaction history. Account balance will be displayed when you log Fortune home, but also in the members section to see.
Responsible Gambling


Fortune allows customers to self-banned account, the deadline of 6 months, 1 year, 2 years or 5 years.
Once you close the account, the customer, for whatever reason can not be re-opened his account, until the expiry of the period set.


Fortune during the shutdown period will avoid at all other customers to create a new account.
If the account status is simply a 'closed', the account can be reopened at any time.
If you want to use this feature, or want to know more information, please contact us, our professional customer service staff will serve you.


You bet on the control information
In the way people use their gaming while gaming into some problems. The following tips may help you control your gambling problem:


1 is just a gaming and entertainment, should not be considered as ways to make money
2 to avoid losing money to win back the idea of
3 You can afford to devote the amount of
4 always remember the time spent and money on gaming
5 If you prefer not to gambling, you can choose to use self-control phase of closing accounts


Survey of gambling problems
If you are concerned about gambling will take your (or someone else's) life, the following questions can help you find the answer:


1 Will you not go to work because of gambling or school?
2 whether you are gambling to escape from a boring or unhappy life?
3 When you spend money when gambling, you feel disappointed and even despair, and hope soon longer gambling?
4 Will you give up gaming to the last penny color?
5 Have you ever had to cover up with lies You spend time and money on gambling?
6 if someone criticized your gambling behavior?
7 you for your family, friends, lost interest or hobby?
8 After you lose, it immediately wants to win back the money lost?
9 is not because of your gambling dispute, frustration or disappointment?
10 Have you felt lost because of gambling or even commit suicide?


In these questions you answer 'yes' more, you have a serious gambling problem closer.
Parental Control


Parents or guardians can use a third-party software to monitor or restrict the computer's Internet use:


1. Net Nanny filtering software to prevent children from browsing inappropriate web content: www.netnanny.com
2. CYBERsitter filtering software allows parents to add custom filter sites: www.cybersitter.com